EC
Economy Energy
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Call ovo for your refund!
Left EE last August and was awaiting my credit refund of £451. Was going though the refund process before EE went under, with the company and the ombudsman. Since ovo have taken over the ombudsman said they don’t know how to deal with the case. I emailed ovo a few times and they adviced me to wait for another 6 weeks untill the old suppler has sent over the account details. Instead I called ovo and they were brilliant. I called a week ago and they told me the funds were there and waiting and would be with me in the next 14days. Today I finally received my refund!