DASH Water
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Lovely water, awful customer service (edit - now resolved)
Have had dash water on and off for about a year, it tastes really nice and much better than sugar free cans of fizzy stuff. Most 5 star reviews so far have been a review of a product. However I like to judge a company by its customer service, which on the sole time I needed it, it was lacking. I had a subscription which I thought I'd cancelled, and noticed a payment of £48 had gone out, so before the order was dispatched I contacted Cs, email was the only option. No reply for several hours, and then a dispatch email, so again asked to cancel and ignored. I had to get my wife to contact them on social media and then they finally got back to me a day later and said too late, and no returns allowed. Frustrating that they have no phone number as it could have been resolved immediately and saved me £48, but maybe that's why they don't offer it. So this is my last order with them. If you're used to excellent customer service, then you won't find it here. Edit - Within 24 hours of posting this review, their CS have got back to me with an apology for not canceling order and a refund of £48, so fair play to them they've sorted it, just a shame it took this review for them to sort it.