Stone Real Estate
Read all reviews for Stone Real Estate →
Terrible service!
We have rented an apartment through their Rockdale branch so my review applies to this particular branch, I'm not sure about other branches. This agency is being inconsistent with their service from the beginning of our tenure. The agent who is appointed to us is lazy and unhelpful. Looks like they are only there to collect the rent and send the rent receipt (which is automated anyway). They are so lazy that even after we approached to increase our lease for one year they didn't respond to our offer on time and now the owners have to wait extra to receive an updated rent from us due to a "two months notice" condition in the lease. From the moment we stepped into this apartment they are giving us reluctant service. Every time I email them with an issue, I get prepared this to be answered after weeks, not even days. I have to text separately every time to remind them that I have emailed them. It's unbelievable that this type of service exists in a country like Australia! My last issue regarding car space being illegally occupied by someone is still pending for their 'kind attention'