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michele  jones

michele jones

Member since Invalid Date
1
Review
4.0
4 out of 5 stars
Average rating

Reviews by michele jones

Harryscountrykitchen logo

Harryscountrykitchen

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4 out of 5 stars
Jan 4, 2024

The meals are good- issues with courier

The meals are good, but we had issues with only part delivery- 1 of 2 boxes- fault of courier. Second box delivered next day, some meals had started to defrost. When telephoned Harrys very pleasant, and arranged to send 4 replacement meals 20/12/23. Unfortunately they didn't materialise, so contacted again after Christmas, and received them 29/12/23. I think issues with DPD, probably exacerbated by the holiday period caused the issues we had, but I was concerned that someone could have refrozen those meals and made themselves ill. However, it won't stop me ordering in the future, as the meals are of good quality, and the issues were dealt with as quickly as possible by Harrys, given it was the holiday period