TR
Travelocity
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Exceptionally poor customer service
Apparently Travelocity does not do any checking on reviews for places they book for you. I reviewed the reviews on a hotel I booked yesterday through Travelocity and they were atrocious. Roaches, bedbugs etc…none of this information is offered by Travelocity. I tried to cancel my reservation 22 hours before checking in and was still charged. I will eat the cost of the room but will not book through Travelocity again. Do your due diligence.