Southwest Airlines
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Poor service
Poor service. My original flight was to depart at 10:30 PM. I got to the airport a little after 8 PM. Flight 5488 to Atlanta has been delayed more than 5 times with completely unacceptable reasoning in my opinion. I am still sitting in Austin airport while Southwest send updates of delays. You’re updates aren’t helping me, I have back to back meetings starting at 8 AM and currently if this flight doesn’t get pushed back for the 6th time I will currently reach Atlanta at 6:14 AM, not my office where my meetings are held, ATL airport. This is ridiculous. I’ve spoke to many people with no help. This will be my last time flying with southwest, I never had this issue with American Airlines.