Ageas UK
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STOP RED LIGHT
This company has now made themselves impossible to contact by phone or email. Last year they added £700 at least to my premium because I had a claim against me for making a small dent in a parked car 10 months previously. They admitted that their staff gave me false information over who sets the premium. They insisted it was the broker. The broker rang them and they admitted their mistake. Rightly or wrongly they insisted it wouldn't matter if I'd written off a fleet a cars, my premium would have been the same!!!!!!! They promised they would let me know if this claim was ever settled but they never did!!!!!! Their previous email no longer works!!!!! After speaking to a recorded system an hour ago I was told to expect a wait of 10 to 20 minutes!!!!! I I have 50 yrs experience of driving. Never had a point on my licence or even a parking fine. Over several phone calls last May this company gave me no reason to trust them. How could I when so many of their staff don't know who sets the Insurance Premiums. From my experience this company couldn't care less about their customers. Save yourself a lot of heartache and look elsewhere. It would appear, if you have an accident, in my experience there's no point in insurance as you have to pay for the damage yourself. BE WARNED!!!!!!