A-ROSA Cruises
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The worst cruise we been.
The worst cruise we been. Paid Premium, to find that only one walking transfer and our laundry was included, by email they told us that meals were hybrid, between buffet and table service, but no it was only buffet, our allocated table for the cheap buffets was inside a small room, not the main dining, finally we manage to have a proper table with tablecloth, but the lines for serving buffets was terrible, the ship is old and cannot cope with full capacity, 2 days the coffee machine was out of order!! Cabin assistance Nelly was terrific. Receptionist were grumpy without knowledge of the itinerary, arrogant. For not paying prime position, the ship was dock far away from the towns, unpleasant to walk long distances, besides nobody knows the address in Koln for the A-Rosa Silva dock, a very expensive taxi. Itinerary bad design, 1.5 days at a couple of little towns that can be visited in 3 hrs. and most of excursions change last minute. Preference to smokers at roof top, terrible smoke. Never again A-Rosa cruises