Princess Cruises
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Get me off this ship ASAP!!
This has been the worst holiday of my life. Get me off this ship asap! From when we checked in where there was a problem with the app and letting me get on the ship, took me 30 minutes even though I had my covid jabs and test certificate. They said it was an issue with there system. Once I finally got on board all the charges were sent to my partner through the app, even though my bank card was linked to the account (a system error apparently). On sky princess visiting northern France, Spain and Guernsey I thought it would be a nice trip away. Everything I have experienced and it is now going into the last day, is terrible. Been charged service charges even though I am all inclusive with full drinks package (said again it's a system issue), the app not working properly and the internet is the slowest ever! 3600 people on board and the internet simply can't cope with the demand in my opinion. Service has also been poor at times. Been to customer services 6 times for various issues. I thought a holiday was meant to be relaxing, this is nothing but stress due to Princesses system issues. I am honestly fed up. Then there is the issue of facilities for such a large amount of people, can never get a seat in any bar to watch any live band, it's like they have increased the number of cabins, and forgot to increase the facilities and venue capacities. Only plus sides are room cleaner is excellent and the food is incredible. Apart from that, stay away or stick to smaller ships.