Nitro Software, Inc.
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Nitro was previously a helpful
Nitro was previously a helpful, responsive and excellent company. We recommended them to everyone. Better than Adobe by far... however not for the last two or three years.. I am tone colourblind and cannot use PRO version 14, have asked for help. Was advised this was escalated to be resolved... no resolution... reverted to 13 with no support or follow up since - expected to trawl through pages & pages of updates to 'find' the resolution patch... which BTW has not been listed... they won't help... they insist on another ticket being raised - but the system goes round in circles not allowing me to raise a ticket - repeats of auto reply - have closed the previous ticket raised in 2023 !! Will be looking at Adobe in more detail to possibly change to it... shame that loyalty means nothing!!