Greggs
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I recently emailed Greggs Customer…
I recently emailed Greggs Customer Service regarding an issue I was having with my app. This was on Sunday 25th May 2025. The day before Bank Holiday Monday. Within 2 minutes of sending the email, I had a phone call from Greggs Customer Service advising me how to resolve the problem!! Now if that is not Outsdanding and Excellent Customer Care and Service then I don’t know what is. All this on a Sunday and the day before a Bank Holiday I wouldn’t have thought Customer Services would be working. She did say they sometimes work from home. I have never ever had Customer Service like this and if there is or ever was a Customer Service Excellence Award then Greggs must surely be top of its game. Well done Greggs and thank you to the lovely lady who rang me that day.