Freeletics
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A terribly immoral company
A terribly, terribly scummy outfit. No notice of renewal. Took the money out of my account. Same day, I cancel my contract and ask for a refund. Told to jog on by the customer service team. Appealed through PayPal and have had the case ruled against me due to the terms and conditions. I'd understand if I'd had notice of the payment and ignored it. I'd also understand if I'd left it a few weeks to request the refund. However, I had no notice and requested refund same day the payment left my bank. Whatever happened to consumer rights? I've made this mistake previously (should have learnt I know!) and the provider instantly refunded me. I have checked their terms and conditions and it's almost identical. They just refunded me as a gesture. Will be advising everyone at the gym I work at to avoid Freeletics!