Stephanie

Mar 17, 2023

Finally! An amazing property manager

I typically only write reviews for exceptional customer service, but I felt compelled to share my experiences with Crabtree Property management company. For the last three years, the previous team was disorganized, uncommunicative, and didn't provide updates on schedule or duty. Attempts to contact the property manager were met with no response or follow-up. However, in the last few months since Crabtree hired Mostafa as Property Manager, I have seen a significant improvement in the services provided. Mostafa has taken charge of managing the properties that I am an lease owner of, and his professionalism and attention to detail are outstanding. He has managed ongoing maintenance and coordination of vendors in a timely and efficient manner. Additionally, Mostafa has been great at communicating with leaseholders, providing timely notices and updates. Mostafa has truly been a lifesaver, taking us out of a difficult period of being neglected by the previous management team, especially with the cladding/fire safety crisis we have been effected by. His efforts in coordination and management have been witnessed across the sites, and I can confidently say that he is doing an amazing job managing our property site. Thank you, Mostafa, for your exceptional work and for going above and beyond to ensure that our property is well-maintained and managed. I highly recommend Crabtree Property management company and Mostafa to anyone who is looking for a professional and reliable property management team.