Smallwood Home
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I wish I would’ve read reviews and the…
I wish I would’ve read reviews and the BBB.org complaints first. I purchased 4- 25x25 photos. I received 1 with a damaged frame and 1 was printed horribly blurry. I had reached out to customer service prior to receiving my order and asked if the pictures would print clearly to which they replied that they would be excellent. Once I got the order with the blurry picture I emailed customer service who made me send multiple emails with different pictures/angles of the problem to then have them respond that it is up to their standards and despite it likely frustrating me they would not be resolving the issue. The quality of the frames/matting is also not great, very cheap. Possibly the worst customer service I have ever experienced