TH
The Mobile Guru
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Non professional customer team
Sent my IP13 phone after my initial assessment as mint, but they replied back dropping it to good cause the battery is 1% less than what they asked. I vaguely remember it was above the requirements when I checked but I said okay and proceeded with their evaluation. Took them then many weeks to proceed and to get the funds paid. First when I lodged my request was 2 Nov. Payment just came today 29 November. Either their are non professional custom satisfaction team or they just kept the money to get some interest out of it. Never again