SriLankan Airlines Official
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Stay away - worst experience ever
We had a flight from Sri Lanka to Paris 2.30am in the night. 1 hour before departure they informed that the flight was 5 hours delayed. We got nothing in compensation or offered us a hotel room or access to lounge or recommendation for a place to lay down despite we were traveling with two kids. We missed our connection flight to Copenhagen due to the delay. We arrived to Paris 4pm and they rebooked to 10.30pm in the evening meaning that we must wait 6hours in Paris again without anything. We knew that there was earlier flights to Copenhagen but they was not willing to upgrade us to business flight or investigate how to get us on an earlier flight. They are NOT living up to European standards for airlines - please do stay away. Food and service on board was terrible.