Bombshell Sportswear
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Bogus policies — stealing earned dollars and poor customer service
This company’s reward system is misleading and unfair. The dollars I earned through purchases aren’t properly applied to items I keep. Instead, they’re deducted when I return part of an order — even though I’m still making a purchase! Also, when I’ve returned full orders in the past, they failed to refund my reward dollars without me having to chase them down — at least 10 separate cases where I had to follow up to get my money. Their customer service keeps hiding behind “policy” instead of doing what’s right for loyal customers. Bombshell Sportswear seems more focused on keeping your money than keeping your business. Upon requesting that they provide me with a link or documentation of this policy, here is their reply: “Unfortunately, this specific detail is not mentioned on our website; however, that is how our reward program is structured. At this stage, our assistance is limited, as we do not have the capability to partially credit reward points to your account.”