Pet Drugs Online
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Zero customer service or empathy for beloved pets
Instead of updating their website accordingly to advise they are not posting out Librela because of the hot weather they have taken orders then sent an email 2 days later! Luckily I dont need the Librela straight away however did need the heart tablets but instead of posting the rest of order out that does not require refrigeration they have held it all back...no response to 2 emails so I have rang them to be advised matter of factly that not just my order its thousands and they dont have the resources to check each individual order?! No apology or offer to help so I terminated the call as lost for words. Had issues before where paid top postage for fast delivery and not actioned or refunded but as soon as these scripts expire not using them again...if dont have resources as she put it then shouldn't be trading or they need a few extra hundred staff...quick enough to take payment bet the owner isn't lacking in resources!