I completed my one hour late CE for the…
I completed my one hour late CE for the NV QE (a class that they didn't list as required for me) on the 5th of January, After a week of checking the NMLS and not seeing the license item removed, I emailed and called them and they said they reported it on the 6th and told me to call the NMLS. I spoke with the NMLS and they said they do not see the completion certificate and told me to call On Course and tell them to re-upload it. I went back and forth with On course for another 10 days or so before they finally uploaded the course and the NMLS cleared it. I don't know why they were so anti-customer service and refused to re-upload the certificate. My guess is that it cost them money. I don't know what went wrong the first time but it cost me money since I was unlicensed for about 3 weeks. I won't be choosing On Course for my CEs ever again. UPDATE - your response is wrong. You did NOT do everything you could and it was not about waiting for the NMLS. You argued with me and continued to push back and refuse to re-upload. You told me to talk to the NMLS while they told me to have you re-upload the certificate. I was in the middle with no ability to do anything - including my actual job. It wasn't until you re-uploaded the certificate that it actually showed up in NMLS. You can say that you "did everything to help me" or whatever, but you are doing the truth and your future customers a disservice.