Stonebridge Associated Colleges
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AVOID AT ALL COSTS!!!
I studied with Stonebridge College which is part of Learn Direct. I finished my Level 3 Forest School Leaders course successfully on the 28th of August 2023. It's is now June 15th 2024 & I have not received the certificate for my course, which has really held my career back & had a huge effect on my health. I placed a formal complaint with Stonebridge & Learn Direct at the end of January 2024. I was told at the end of February 2024 that due to an 'error' Stonebridge would now be registering me with the awarding body SEG for my certificate. Registration with the awarding body should have been done prior to me completing my course & not 5 months after I completed the course!!! This has made no difference whatsoever. I have still received no further support to help me & it is now June 2024! Everytime I call or email, I just get told to keep waiting. The complaints department at Stonebridge College have also now blocked my email address from emailing them, as I now get a send error saying access denied when I try to enquire upon the whereabouts of my certificate. I need this certificate for my job so I cannot & will not let this issue go! I have no choice now but to input a formal complaint to OFQUAL & Trading Standards using all my emails with both of these 'colleges' as evidence. All I want is the certificate I worked hard to achieve & also paid a lot of money for, how hard is that? My advice to anyone considering studying with either Stonebridge College or Learn Direct is NO WAY! Since my experience I have found so many other people on social media that have also not received certificates for courses they have completed. So many people that we should actually all work together & bring about a class action lawsuit against these two 'colleges'. Absolutely shocking experience, so stay well away from these 'colleges'!