NOX Hotels
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The bedding stank and the hotel couldn't care less
The bedding at the Golders Green London NW11 branch stank and had obviously not been changed since the previous guest. Judging by the intensity of the smell, it had very possibly not been changed for weeks across multiple guests. I emailed the hotel following my stay and they weren't the least bit interested. They demanded to see my passport immediately on arrival as a condition to being allowed to gain entry to the booked room. I am a UK citizen and don't usually have my passport with me, and luckily had it with me on this occasion otherwise they would not have allowed me entry into the hotel despite my confirmed booking. Surely it should be enough to show the hotel their own email of booking confirmation on my own smartphone to be allowed entry to the booked room! I will never stay at this hotel again. Better to go to a hotel that is cheap, cheerful and clean than this neglected place which has only a veneer of respectability.