Premier Stores
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Cashier verbally assaulted children
I had a deeply unpleasant experience at Oxshott Premier due to the behavior of a young cashier working there. Instead of providing basic customer service, he was rude, insulting, and even threatening toward me and others in the store. He seemed more interested in trying to intimidate customers than doing his job properly — at one point, he even laughed at someone and smugly told them he wouldn’t sell them a product, clearly trying to embarrass them. This kind of unprofessional, disrespectful behavior is completely unacceptable, especially in a community shop. I won’t be returning unless this is addressed. I hope the management takes this seriously and ensures staff are trained to treat customers with respect and decency.