Claudia Bronte

Mar 3, 2024

customer service is a awful

customer service is a disaster. They're rude as hell and if you write in to complain about something, they'll point to whatever tiny print to make it your fault. I ordered 3 bags of protein. Each bag was 1 pound. I specifically wanted it this way. I travel for work and I rather carry a small bag of protein. They sent a 3 pound bag which I didn’t order and then they pointed out to the tiny print saying that “…your order quantity will be combined into a single container when possible…” . I want what I ordered. At the end they made it my fault that I didn’t get what I ordered. Order No. 534173