Primo Water
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Horrible service
Horrible service — called them 3 times to get my water delivery. Each time , I had to wait on the phone for 45 minutes to 1hour and 15 minutes listening to piano.. Primo missed all their scheduled delivery days in the past 2 weeks and never contacted us to reschedule: silence and no-show repeatedly in past 14 days!. Ozarka had great customer service, then readyRefresh had “ acceptable” service, now Primo has awful customer experience . I have been waiting for 12 days for my water! Each time there has been an acquisition , Customer experience has been downgraded. Now, we are at bottom on the well, it can’t get any worse. Just horrible !!
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