AN
Anglian Water
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Stuart Lee is a living hero
Had a bit of an incident where I had been wrongfully linked to someone else’s account in error and it had impacted my credit rating. Popped an email over to see what was going on and received a call from the absolutely fantastic Stuart Lee who had the problem fully resolved and sorted in less than 20 minutes despite the complexity of the issue. It was so nice to have someone on the end of the phone rather than deal with an endless tirade of emails back and forth like you typically have to deal with when trying to raise a query with other organisations. Stuart was so polite and helpful and held genuine concern for the issue. Thanks so much for the help and support!