Trustee Wallet
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Account restriction without a proper reason and without further explanation
My account was recently restricted due to suspected fraud/money laundering. I was told the review would take two business days, but when I followed up, I was informed that the process would take longer — with no clear timeline provided. My money is basically frozen for who knows how long! I’m very disappointed with the lack of communication and transparency. This experience has been frustrating, and I would not recommend this bank based on how this situation has been handled. Unfortunately I'll have to file a complaint with appropriate institutions in Lithuania if this won't get resolved in peace because waiting for who knows how long isn't an option in my case while money is frozen.