Ingrid

Ingrid

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1
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1 out of 5 stars
Average rating

Reviews by Ingrid

BA

BAUHAUS Norge

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1 out of 5 stars

Got the wrong product and horrible customer service

I ordered a clothes rack and got a completely different product instead. The post office wouldn’t take the product back right then. I asked for the right product be sent to me asap, but it took many days to get an answer. After that they annoyed me asking to return the wrong product back when I have other priorities and was on vacation. In the end I got a invoice for the wrong product that I have never ordered. I asked the shop to get the order at my home as I was not available to deliver it the post office, and they ignored my request. Now they want me to pay for their mistake.