Excite Credit Union
Read all reviews for Excite Credit Union →
Awful bank
Awful bank, awful experience. They have shut down my debit card more times than I can count. I've gone through about 5 different cards here because replacing your card is easier than dealing with the 2 hour call you'll be on hold for most of. If you leave that 2 hour call at any point they fully shut down your card so get cozy. If you want to buy something they don't want you to, they will shut your card down. Even if you get it amended and try to make the same purchase they will keep shutting it down after every attempt. I've told them I donate to an online streamer from the UK and still they shut it down after every single donation. I've told them not to shut down my card for international transactions and a week later I'm in Spain with no access to my money. I told them through the app I was in Spain and they deleted the ticket I submitted without a response after a few days. That was kind of the last straw and felt outright malicious knowing a real person at ExciteCU saw I was stranded in Spain without my card and decided to delete my appeal without response. The ExciteCU staff do not seem to care for or respect the individual at all. I will never use this bank again, good riddance.