Hayley

Apr 5, 2025

Disappointed

I signed up for a bunch of insurance programs with a helpful person from American Water, but she never mentioned that there was a better plumbing insurance that covered the actual faucets and more. When the first plumber (who smelled like a giant cigarette) came to remedy a few issues, he kept saying this isn’t covered, thats not covered. It was quite frustrating. He fixed a couple of valves, but then one still leaked and it required another plumber to come and fix that. The whole thing was rather annoying. (The second plumber was great.)