AF
Affinity Water
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Terrible customer service
I have been trying to get someone to calk me to sort out the mess Affinity water left me with. They have lost a payment I made, cancelled my DD without telling me,changed my payment due date again did not tell me. It's been like pulling teeth trying to get someone to listen and call me to sort it. I just keep getting told they'll pass it to the back office ?? Update 23rd May- Finally I got to speak to someone who knew what they were doing. Thankfully my issues have now been resolved,but it should not have reached the point it did.