48 Mobile
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48 Mobile Dreadful
Firstly, it took over a week for my free SIM card to arrive. After following what seemed to be simple instructions, I had to contact 48 customer services in order to check the status on the transfer of my old number to 48 mobile. 48 mobile advised it would take a couple of hours for the transfer to be completed. After 4 hours I still had not received a test or email advising on the status of my account. I contacting 48 mobile again, only to be told that there was an issue with my previous mobile provider and that 48 mobile would have to send through a new port request. Their customer services did not read or reply to me coherently. English not being their first language did not help either. I told them not to do this and for them to cancel my account and SIM. The next day when I realised my old number was not longer working, I contacted 48 mobile again. Went through everything with them again and was told I would have to wait 3-5 working days for the port to their systems removed. Absolutely dreadful. You get what you pay for, as they say. I dont know how 48 mobile are advertising that they are the best mobile provider currently. PLEASE DO NOT MOVE TO 48 MOBILE UNLESS YOU WANT A WORLD OF ISSUES