Cruise1st
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Exceptional Service
When I have to comment on something I say it as it is. Made a booking through Cruise 1st and long story short got shafted by the CRUISE company, not Cruise 1st. The service and assistance i received from Cruise 1st was 1st class. John in the customer services dept. played his part greatly and I cannot thank him enough. This brings me to Sandra in the cancellations dept....this lady was nothing short of exceptional. She was polite, not like your usual uninterested call centre herbert and was true to her word. What she did for me went way beyond the norm and if i ever meet up with you Sandra choose your meal and location. I hope higher management read these reviews and if they do then please take note of my comments with regard to Sandra.