US Mobile
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BAD BAD NO NO
no phone customer service i am a builder and rely heavily on my phone.my phone got unprogrammed by some.update usm.sent and I had upper management visit my workplace due to being non responsive . apparently my calls and texts werent working but my data was. customer service is only available through messanger via the app, and each interaction takes about an hour to resolve. during that time you are needing to switch between troubleshooting and seeing what to do next via the app messanger. if you take longer than 2.minutes to reply they close the chat and you need to start all over. WORST SERVICE EVER