Bank of Melbourne
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discriminated and misstreated
The bank discriminated against me because I have a disability. They constantly told me things that were untrue and at one stage had me on hold for 9 hours. The final result they offered no explanations, refused access to my accounts and had no capacity to meet their promises to finalise the miss understanding after they were at fault. If you want to be penalised and poorly treated this is the best place to find that lower quality product. I'm finding another bank who has capacity to service customers with disabilitys. I will put in a formal complaint to the financial regulators and also the appropriate disability discrimination bodies.