Anglian Water
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Monopoly structure needs to be removed immediately
Phoned up about a sewage issue. Severn trent pointed me to Anglian. Friendly customer service but was then informed that nothing could be done as for some reason they stated it was on private property. Remember, this is an organisation that has no competition and seems to get away with extortionate charging. Anyway I was told, nothing can be done, but brought up the issue of monopolies and hung up. I received a text message (out of the blue) that someone would turn up in a few days. They did and investigated. I would complain to ofwat, but they can't be trusted....Search this (I was amazed when I saw this) 'Guardian Ofwat accused of cover-up over dinners with water companies' - Its quite astonishing. Bear in mind this is what has been found out!! When is something going to be done about these monopolies and stop the huge rip of the UK public - we're all sick and tired of it.