EC
Economy Energy
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Like most reviewers my experience with…
Like most reviewers my experience with Economy Energy is very bad. I switched away from them due to poor experience and their change to a higher tariff without notice. Getting final statements was a nightmare and achieved only after written complaints. These statements show I am in credit to an amount of £330. Payment was promised within the week but not received. I have continually chased by "live chat" but get contradictory excuses and no payment. My written complaints get no response so I have now referred the case to the Ombudsman. Robin