Crabtree Property Management
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Rude and unprofessional beyond belief
The development where I am renting is managed by Crabtree and they are useless most of the time. On top of unruly refuse room, security issue and broken lift, the thing that upsets me the most is their attitude. Earlier this week the only lift in my block was broken (again) and was not repaired timely. I happened to have two dining chairs being delivered to me while the lift was broken so I called to ask when the lift will be fixed as I am on high floor. The lady on the phone first accused me of breaking the lift with the furniture. After I explained to her that it was broken before I even moved anything she rudely told me that if I move any furniture after it's fixed I'll break it again because of the weight limit. So two dining chairs will break a lift? Seriously? I then asked her what are people supposed to do when they move home - carry all the furnitures up and down the staircases? And the Crabtree lady dared to say yes!!!! I was in disbelief so I asked her again if she expects people to carry bed and wardrobe up and down 7 floors - and - she said yes and she does not see anything wrong with it!!!!!!! I would hire her as my removalist if she really would do that. I also checked the weight limit of the lift afterwards and it's 675kg. Stupidly I forgot to ask her name because I was already so angry and stunned. I don't think I have come across anyone more ridiculous, rude, unprofessional ever. I am so glad that I will be moving out very soon and no longer have to deal with Crabtree.