Hotter Shoes
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Hotter shoes not what they used to be.
I have bought Hotter Shoes for years and have lots of pairs but never again. The customer service is appalling and the quality is not what it was. I bought sandals which I put away as I wasn’t well and knew they should fit. However when I got them out for holiday one of the shoes had a very wrinkled inner sole. Faulty without doubt. I sent a photo and I asked for them to be exchanged but because I’d had them more than a month they are not willing to change or refund. They won’t do anything! I also bought trainers which usually are very comfortable but these nip across the toes. They’ve gone from lovely comfortable shoes to absolute rubbish. Will never buy from them again or from Woolovers who I think took them over. Please correct me if I’m wrong.