Trotters Childrenswear & Accessories
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Absolutely shocking experience AVOID
Absolutely shocking experience. Ordered a gift and very expensive gift bag. Waited 2 weeks chased it and they said it was delivered. It was not. No signature, no proof of delivery of parcel nothing. They said they look into it. Four days later I chased them on my to be told they’d raise an investigation but it takes 72 hours. I asked why they’d left it 4 days before commencing the investigation, no reply. Still no product, no accountability from company, no refund nothing. The have failed to address the issue. Beware they will take your money and then not deliver the goods, and not reply to emails. Have escalated it to the credit card fraud team who are taking legal action against them on my behave. AVOID