EC
Economy Energy
View company profile →
I too took out a new 1yr fixed term…
I too took out a new 1yr fixed term rate estimated by my previous bills with them and then they hiked up my bills from £30 a month to £99 saying I was estimated to use more energy over the winter. when I Tried to contact them and send meter reads to prove I was using less I got no response. They sent a text prompting duel meter reads but for gas there was no where to enter the figure. I though I'd be penalised for ending my one year fixed before it was finished, so was hoping to get a refund for unused funds and switch provide,. this is very frustrating. I must have overpaid by £300.00