Urang Property Management Limited
View company profile →
Unresponsive and time wasting
I have absolutely had enough of Urang. In the last couple of weeks, I've had two emails (actually from the same person) asking for access to my flat for two separate matters. I replied to both emails promptly, but then never heard anything further from them - it's an appalling waste of my time. I've also had an ongoing issue that they applied a charge to my account for an engineer visit that wasn't agreed or authorised by me - I just had a guy turn up at my door while I was trying to work one day asking to come and look at my heating system. I sent multiple emails asking them to remove the charge from my account. I then spoke to the Property Manager who said he was going to go back and look at it more than 6 months ago and still haven't heard anything further. All my follow up emails have been ignored. Very unimpressed