Malmaison Hotels
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Good and bad
York. Nice room but dark. Room was really cold and although we found how to put heating on not sure it was in the bedroom part of the room. I slept with bathrobe on! Dinner menu and breakfast choices poor. More choices at breakfast re continental ie cheeses, cooked meats etc would have been nice. Not the best Cumberland sausage neither felt it was processed or done in the microwave. Second day we ordered breakfast box to the room for partner. I had already paid for breakfast in the room rate which was an extra £150 for three nights so for £25 he got bowl of fruit, box of cornflakes, milk and toasted gluten free bread toasted on one side. No butter/ margarine or jam. Absolutely disgraceful. And it was late! Disgusting when we could have gone up the road paid £10 each for somewhere who had a gf menu! Also first breakfast we were placed next to two females who should have had a volume control with them then they were joined by another colleague who joined in who was equally as noisy. The whole relaxing breakfast experience we were expecting was spoilt and not sure why staff did not ask them to keep it down We booked for dinner on Saturday as had family joining us however the choices were limited along with prices. We don’t mind paying the price for good food but there was nothing appealing not everyone wants steak or burgers. We cancelled our reservation and ended up going back to Judges where we had ate the night before and had lovely food Malmaison take note re their menu! Few things definitely need improving on!
