RSD Travel
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Very very disappointed
Very very disappointed. I've been on two RSD trips in the past (China & Cappadocia) which were great. But this one was awful. I went on the Croatia trip with a friend as a belated (due to covid) 60th birthday celebration. The tour was OK the first week, except for more time spent being aggressively 'sold to' to in the carpet & jewellery factories than the historic places, and I got rather pee'd off with paying £299 single supplement to be stuck in a room the equivalent of a very noisy broom cupboard with a grand view of the staff quarters complete with their underwear hanging out and a bank of 9 aircon units, whilst people who hadn't paid the supplement got a view of the pool. Over half the coach had diarrhoea and vomiting - 1 poor chap into plastic bags on the coach. On the 2nd week, at the disgusting Hotel Azul - I have endless complaints - it was way worse than a Butlins camp. 1) It looked like a 1960s building site - red ticker tape torn and draping around pools, buildings, gardens etc. 2) Stray dogs and cats everywhere on hotel site 3) Beach utterly disgusting full of plastic bottles, 4) Staff snatched our glasss whilst we were eating at 8pm in the restaurant rudely telling me it was closing time 5) Aircon unit in room did not work at all 6) Hotel was full of literally hundreds of schools kids for the week on a noisy trip - with constant cheering & noise 7) 90% of the food was identical for Breakfast, Lunch and Supper - - cold meats/cheese fruit (tho hotel video shows shell seafood - never saw any) 8) Every single bit of entertainment had to be paid for from £10 to £15 (I have never been to a hotel that did that). 9) Only 1 pool (indoor) out of the advertised 6 open - and it's terrace area was really dirty and disgusting 10) Broken wiring and cables, paving stones littered the site 11) All beds had incontinence plastic sheets that was super hot and sticky 12) When it rained the roadways from the blocks to the restaurant turned into canals 13) The general bar area doubled as the reception, and daily was rammed full of people and suitcases leaving and coming - not at all relaxing 14) The bedroom rug was disgusting dirty grey and gritty and dusty 15) The safe didn't work and we gave up after the reception promising twice to replace the batteries 16) No tea/coffee facilities in the room, and if you take back a coffee or glass from the restaurant, they never get removed from the room by the cleaner 17) Hotel doesn't do tonic water 18) Had to also go get our own drinks and food, however when locals turned up they got table service 19) No spa, even tho advertised 20) No snorkelling despite being advertise - well you can snorkel, but its just shallow sand for miles - so zero life to see 21) The one open pool (indoor) had loud disco music on all day/night presumably because the 2 bored pool guards liked it that way 22) Around the indoor pool were various abandoned drinks glasses with mildew and mouldy rainwater in - that never appear to get cleaned dup Then just when things got better on the last night in Valmar Dubrovnik, my single room supplement got me the room right next to (sounded like it was inside) the bar and reception, with its zero noise control from the ceramic tiles everywhere, and people shouting goodnight loudly to each other outside my door. The light wouldn't turn off whatever switch you pressed, and the door wouldn't close behind me. After 3 complaints to reception I was given (thankfully) a quiet dingy room in the basement, next to the where the housekeeping staff kept their trolley's and accessed by the very tatty service lift. All in all ... I can honestly say I now need a proper holiday!!! But it won't be with RSD.