Heart Internet
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Heart Internet won't transfer a domain name
I have a domain with Heart Internet and want it transferred to another provider. I've submitted emails to Sales (as requested) but they never answer. The new provider has submitted requests, which Heart also ignore. How can I move forward? ===== I'm finding it difficult to understand this response from HeartInternet: === 9 hours ago Hi, I wasn’t able to find any contact from the details provided through our standard channels, and I’ve also reached out to you directly a couple of times but haven’t received a response yet. Unfortunately, this means I wasn’t able to look into the issue for you. If you’re still experiencing any problems, please feel free to get back in touch, and I’ll do my best to assist you. Thanks, Mike ===== I've emailed you, in response to your update, on four occasions, but without an answer, now you say you don't get my emails. I'd guess they're in your Spam box. This is so frustrating, as I need the domain to be moved.