Clayton Hotels
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No customer service what so ever!!!!!
No customer service what so ever at the Clayton Manchester airport. We paid £150 for 2 adults & a child, no breakfast included in the price. The room was very dingy, there was no milk available for the tea/coffee facilities. Due to being in a rush we had left some belongings in the room, I’m still waiting for an update about these, 1 week on. I appreciate it’s not the hotels fault that we stupidly left things behind, but the service trying to retrieve/locate the goods is appalling. We left 2 electric razors & a brand new camera battery & lead, value in excess of £250 & so far the items cannot be found, with very little communication & staff promising to return calls & not following this through. If the items are not returned then this hotel has some dishonest staff working for them!! The best thing about this hotel was the chaps that rode the transport that escorted us from the airport to the hotel & vice versa, very pleasant & hard working helpful men.