Michaels Stores
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Stay away from Smithfield RI Store
Today 1-28-21 I went on the Michael's web sight to see if you sold "Fur Pompons",you did. I check my local store, Smithfield RI, which confirmed that you did have them. I called the store at 9:30 am, to reconfirm, the girl that stated she was the supervisor advised that Yes you had them. I went into the store, could not find them the girl at the register could not leave the register long and could only find the Cotton ones. She then called a Very RUDE, girl "Jill" she just walked away from me, did not say a word, I followed. She talked into her mic, I did not hear, I explained again that I called etc. She said the Supervisor never spoke to me, and "seeing that I was OLD, I must have misunderstood!"I asked her name, she told me "Jill" told her that her customer service was terrible and was going to report her, she laughed,and said "Go Ahead" . I will never return, and will tell everyone that I know this story!