VinatisUK
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Avoid.
Ordered 17 bottles of wine on the 5th May and heard nothing else until the 14th when 6 bottles turned up out of the blue. Upon opening the case one of the bottles had leaked. I took photos and sent it to Vinatis, who eventually got back and said they would refund me for the damaged bottle and look into what had happened to the other two cases. It's now the 28th May and I still haven't received my other wines or my refund and with all the terrible reviews they've had between my ordering and now, I'm beginning to suspect there's something seriously amiss. Emails take days to answer and when they do, it's just lip service and nothing gets done. You can't contact them on the phone as nobody answers and they're not even making any sort of attempt to engage with people leaving bad reviews. Also, the website says Vinatis.co.uk leading you to think you're dealing with a UK company, but the wine ships from Europe and the emails are answered in broken English.