IR
Irwin Mitchell
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Terrible experience with Tina
I had a great experience when I initially contacted Irwin Mitchell, Emma was very helpful and professional. However my interaction with one of the lawyers, Tina, was awful. She didn’t call at the agreed time and to add insult to injury was short toned, abrupt and completely lacked any interpersonal skills. All in all was a horrid experience. In future please be more mindful of how you communicate with potential customers; particularly those who are in difficult and sensitive situations. We are coming to you for help and advice. Some kindness and consideration would go a long way. I would not recommend.