SCUF Gaming
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LOST ROLLER
where do i begin, recently i had sent my controller back to scuf because i had accidentally broke a back bind. Luckily it was within the warranty year and i was able to send it back. I had received good news and was told they were able to send me a new controller however upon delivery something happened where the delivery driver dropped the package off at the wrong location. I had quickly emailed scuf customer service and the GOAT HERSELF SARAH came to my rescue. She was able to put in a ticket for my missing package and rectify my situation so i can get back to gaming as soon as possible. Within 5 days Sarah was able to file a claim, get another controller shipped out with expedited shipping, and Sarah was calm cool and collected the entire time assuring me that I would get back to gaming soon and the issue would be resolved. Thank you scuf and Thank you Sarah!