JR
JR Cigars
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Their customer service makes the DMV and airlines look good.
I ordered cigars on sept 14th with the “best shipping” method 3-8 days with USPS for $8.99. The tracking number shows them in transit in NC since the 15th. I have called their customer service, and was told they won’t even track it until it is 14 business days old. The rep seemed annoyed that I was inquiring to the whereabouts of the shipment. They still won’t track them on Oct. 3rd and do not seem to care at all. I am going to dispute the charge with the credit card company. Then they can track down the dry cigars and take them back to the warehouse.